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Bill Hodges is a Strategy Management Group Senior Associate who has helped numerous private and public sector organizations develop, implement, and improve their strategy and performance management systems.

He has over thirty years U.S. and UK experience driving the connection between “big picture” strategy with operations and initiatives for emerging, middle-market and global companies, nonprofit organizations, and governmental entities. He has worked with senior executives to drive data-based decision-making, transparency, and accountability for results. Key competencies include Balanced Scorecard development and implementation, enterprise performance management, strategic planning, initiative development and management, project management, Baldrige quality criteria, lean six sigma, and cross-functional team leadership.

His skills have proven useful to companies from a variety of industries and sectors worldwide. Organizations for which he has worked include for-profit corporations such as GE, IBM, Entergy, and Media General, and public institutions such as the Commonwealth of Massachusetts, the city government of Charlotte, NC, and the BBC. Previously he served as an examiner with the Tennessee Center for Performance Excellence, where he assisted a healthcare organization on its journey to excellence.

Bill received his BA from Harvard University in Government, and his MBA from the Darden School of Business at the University of Virginia, where he was also an elected member of the Student-Faculty Council. He was a member of the R.H. Boyd Leadership Society of the United Way of Metropolitan Nashville, and is currently serving the Topsfield, MA community as an elected member of the Masconomet Regional School Committee.

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Author: Balanced Scorecard Institute

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