Objectives and Key Results (OKRs)

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The Objectives and Key Results (OKRs) goal-setting framework is used by organizations that want to engage employees to achieving results. Often associated with technology companies in Silicon Valley (such as Google, Twitter, Spotify, Airbnb and LinkedIn) or those that focus on Agile methodologies, the OKR model can be used by any sized organization in any sector. OKRs create an analytical basis for decision making and help focus attention on what matters most.

In the OKR model:

  • Objectives capture what you want to accomplish (a broad goal) in a qualitative sense
    • Example: Improve the Customer Experience
  • Key Results capture/measure how you will accomplish the objective in a quantifiable manner
    • Example: 10% increase in our Net Promoter Score by the end of the quarter
  • Everyone in the organization sets their own OKRs, from leadership down
  • OKRs are set individually but should be aligned with strategy
  • All OKRs are shared transparently and reported on a regular cadence, typically quarterly

OKR Training Programs

We offer OKR training programs customized for your organization at your location. These courses are taught by highly-experienced facilitating consultants familiar with all types of organizations.

We have been training and consulting for measurement, balanced scorecard, project management and strategy practitioners for twenty years. We’ve trained over 8,000 participants in over 80 countries.

    OKR Consultation

    Our consulting services are tailored to each client’s unique needs to help you:

    • Coach employees on developing meaningful OKRs
    • Evaluate and improve existing OKR system implementation
    • Ensure OKRs are aligned with strategy or operational goals
    • Facilitate quarterly performance report meetings
    • Design reports for data-driven decision making

    OKR consulting services are designed to provide you with the confidence that your system implementation will be a success. Our facilitation approach builds off the measurement elements of our Nine Steps to Success™ framework, which is a disciplined, practical, and tested approach to developing a strategic performance management system. We adapt the framework to reflect the client’s unique needs and schedule, but training is always an integral part of the framework, as is change management, and problem solving. Emphasis is placed on “teaching clients to fish, not handing them a fish”, so the goal setting system can be sustained after our consultants leave. The OKRs are developed by your team during a series of facilitated workshops that are designed to be high energy and focused on specific deliverables.

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