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Alan Power is a consultant/trainer and a Strategy Management Group Associate who operates globally providing support for organizations in the areas of business excellence, operational excellence, service excellence, and leadership.

Prior to becoming a freelance, in 2002, Alan held several senior positions in learning & development in the U.K.’s finance sector. It was during this time he developed a passion for Quality Management (Lean and Six Sigma) that directly led to him being invited to deploy Quality Management strategies to establish and manage a new mortgage company in 1989. While he was a general manager of this company, he encountered and adopted the Balanced Scorecard, making him one of the U.K.’s very early adopters to use this tool in 1992. The success of his company was recognized when it was presented with the national quality award for business excellence in 1996.

Following a merger of his employer with another major U.K. bank, Alan was appointed to a head office role to develop and direct the new banking group’s quality policy and strategy. As part of this role, he led a team of internal consultants charged with embedding the Balanced Scorecard as the strategy management tool in the bank’s business units. To facilitate this, Alan developed his own strategy management system incorporating quality management strategies with the Balanced Scorecard.

Alan has been a visiting lecturer at the University of Warwick and the University of Leicester, and a speaker at many international conferences. He has delivered dozens of courses as an associate of Informa Middle East as well as for clients in the Far East, West Africa, and the Caribbean. He has also acted as a consultant for several organizations in the U.K. and the Middle East.

Alan has a post graduate diploma in Quality Management, is a Member of the Institute of Operations Management, a Fellow of the Chartered Management Institute, an Assessor for the European Foundation for Quality Management excellence awards and an accredited Leadership trainer with the John Adair Associates and his courses have several endorsements from prestigious organizations, e.g. the George Washington University, Dubai.

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Author: Balanced Scorecard Institute

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