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Amin is a passionate Master Trainer, Senior Consultant, and Business Coach. He conducted over 270 public and in-house customized training sessions including classroom and online delivery across the MENA region covering a wide range of industry sectors. With 35+ years of experience holding senior leadership positions in International Organizations including (United Arab Shipping Company, Lloyds Register, Orange Jordan Telecommunication), Amin has been also coaching and acting as an advisor who delivers practical tactics for organizational improvements for Executives and Leaders.

He has been a noteworthy leader in the fields of Strategy Management (through Balanced Scorecards framework), Transformation Programs, Customer Experience and Customer relationships Management (through the deployment of COPC International Standard in Customer Service Operations), Quality and Business Processes Management and Improvement (through Six Sigma, Sigma lean, Kaizen), Change Management, Project Management with an outstanding history of managing projects from initial conception, through development, to implementation.

Throughout the years, Amin has earned many certifications accredited by esteemed organizations. He is a Balanced Scorecard Master Professional (BSMP), Certified Master Trainer (Atd), Certified Innovation Strategist (CInS) , Certified KPI Professional (KPIP) , Quality and Business Processes Lead Auditor ( Lloyds Register & IRCA), Six Sigma Black Belt Project Manager ( Orange Group ), Customer Experience COPC Implementation leader, Certified Senior Examiner for King Abdullah II Excellence Program (EFQM), in addition to being a certificated surveyor and industrial inspector.

Vast number of Private and Public organizations used Amin’s training, Consulting and Coaching services including: The Council of Urban Planning and Municipalities- UAE Abu Dhabi, Abu Dhabi Government, Mohammad Bin Rashid establishment for Small and Medium Enterprise- UAE Dubai, Saudi Arabia Government, STC – Saudi Arabia, Riyadh Bank, Saudi Rail, Tahhakum -Saudi Arabia, Jeddah Ports, Dubai Water Company, SOHAR Bank -Oman, SAAB Bank – Saudi Arabia, Asia Cell- Iraq, Orange Jordan, Wataniya Palestine. Amin’s knowledge, support, and personality makes his methods very rewarding.

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Author: Balanced Scorecard Institute

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