by Balanced Scorecard Institute | Jan 30, 2017
Mark is a Strategy Management Group Senior Associate and the lead consultant of BSS Africa, a South African based consulting and training firm owned by PMI Africa.
Mark has more than 25 years experience in facilitating change in organizations. Some of the key areas of expertise are strategic development, change management, performance management, and management development.
Mark’s role as a facilitator, trainer and business coach and his emphasis on practical “how to” strategies and tactics in various industries and governmental sectors, allows him to share his experiences and some proven best practices from a range of disciplines. Some of the private and public organizations that have benefited from Mark’s consulting and training services include: Botswana Ministry of Health, Swaziland National Housing Board, De Beers, Anglo American, BMW SA, Social Security Commission of Namibia, NAMFISA, SEDA, Telkom SA, Botswana Telecoms, African Banking Corporation, FNB Insurance, Central bank of Lesotho, Law Society of South Africa, ECDC, National Communications Agency and many government ministries and departments in southern Africa.
by Candice Ramer | Jan 30, 2017
Angela Wainaina is a strategy and performance management consultant and leadership coach. She works with private and public sector organizations to develop and implement strategy by defining clear, measurable, well understood results and performance measures that deliver improved and sustainable results.
With 24 years of management consulting experience in African countries including Kenya, Uganda, Tanzania, Rwanda, Burundi, Zambia, and Ghana, Angela understands the challenges that organizations experience in connecting strategy design and delivering strategic results and targets for performance. She focuses on helping organizations shift from potential performance by moving minds to drive meaningful change and achieve desired results. Her expertise covers strategic planning and execution, performance measurement and management, change management and executive coaching.
Angela has served private and public sector clients including the Kenya Ports Authority, Bank of Tanzania, Ghana Grid Company, Uganda Communications Commission, NITA (Uganda), Muranga County Government, Tana Athi Water Services Board, NHIF, WWF (Kenya), Kenya School of Government, Microenterprise Support Programme Trust (MESPT), Kenya ICT Board, Africa Harvest Bio Tech International, CORAT Africa, New KCC and the Ministry of Health. In the private sector, she has worked with organizations including Simba Corporation, Apex Porto Noveli, HACO Industries, Engie Mobisol, Family Bank, Fusion Investment Management, KCB, CBA, Kenya Nut Company, Naivas, Kenya Women Finance Trust, Kenya Women Holding Company and Naivas.
Prior to founding Coach Consult, Angela was the Consulting Director at BSEA. Before joining BSEA, she worked as an Associate Director with Deloitte Consulting, East Africa in the Strategy & Operations practice and was responsible for leading the delivery of Strategy services. She worked as a Manager with Deloitte Zambia and thereafter with Chemonics International as a Business Process Reengineering Manager under the USAID funded Zambia USAID/Zambia, Millennium Challenge Account Threshold Program. Her career started with Deloitte Emerging Markets in Washington, D.C as a Business Analyst.
Angela holds an MBA in Strategic Planning & Economic Policy from Maastricht School of Management. She is a Balanced Scorecard Master Professional (BSMP), a Certified Performance Measurement Consultant and a Certified Executive Coach. She is a member of the International Coaching Federation and a member of the Institute of Directors, Kenya.
