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Rami Itani

Rami Itani

Rami is a Partner at VANGUARDS Consulting with 13+ years Strategy and Management Consulting experience for prestigious organizations such as Ernst & Young and PricewaterhouseCoopers.

Throughout his career, he supported multinationals improve organizational results by translating their strategy into operations from strategy formulation to business process re-engineering and implementation.

Rami’s strategy formulation and execution expertise includes the Balanced Scorecard framework, organizational design, business process management, workflow & manpower optimization, as well as policies and procedures development in the areas of Human Resources, Finance, and Operations.

Rami regularly facilitates strategy formulation, strategy management, business process re/design and Finance related workshops to a variety of clients across different industries such as banks, financial institutions, petrochemicals companies & government entities. As such, he recently trained over 2,000 Saudi Government Officials on Strategy, Balanced scorecard and Performance Management in-line with Kingdom of Saudi Arabia Vision 2030.

He also acts as a professional advisor to a number of General Managers, Executives and Government Officials within his areas of expertise.

Rami is a Balanced Scorecard Master Practitioner (BSMP), a Key Performance Indicators Professional (KPIP) and a Certified Business Process Associate (CBPA). He holds a BS. in Banking and Finance. He is also a member of the Association of Business Process Management Professionals (ABPMP).

Dr. Bob McDonald

Dr. Bob McDonald

Bob is a Balanced Scorecard Institute Senior Associate, a certified Balanced Scorecard Master Professional and Managing Director of a management consulting organization based in Australia. With a PhD in science and experience as a researcher, he brings a strong scientific and evidence-based approach to his work, ensuring that best practice approaches are adopted, while at the same time always looking for new and creative ways of improving processes and outcomes. His main areas of expertise are strategy development and effective implementation, evaluation of major programs and systems, and performance measurement and management. He is passionate about capacity building and supporting organizations to be high performing and delivering sustainable outcomes that exceed their expectations.

Bob has worked in private, public and not-for-profit sectors in a diverse range of areas including manufacturing, tertiary education, health and overseas development. Prior to establishing his own consultancy business in 2009, Bob was Director of Performance with a large regional public health service in Australia where, among other things, he initiated and then oversaw the implementation and cascading of the Balanced Scorecard over an eight-year period. With 15,000 staff, over 40 hospitals and community centers, this was one of the largest implementations in the health sector internationally. Feedback from an evaluation conducted 10 years after commencement was extremely positive with the following comments indicative of those from senior management, ‘The Balanced Scorecard is part of our organizational DNA and what sets us apart as an excellent performing organization’ and ‘I don’t know of a better tool to get an organization focused and staff seeing how they can contribute to success’. Bob continues to play an important role in strategy development and evaluation in the health sector.

Bob has facilitated over 150 Balanced Scorecard and strategy workshops in a variety of settings in Australia, Asia and the Pacific and has led a number of independent reviews or evaluations of organizational programs and systems. He is trained in cross-cultural communication, can speak Indonesian and has lived and worked in South East Asia.

Charles Odoch Langoya

Charles Odoch Langoya

Charles is a Senior Associate who has over 17 years experience working at management level on strategy development and management in the transformation of public sector institutions. He previously worked for the BSI as embedded Consultant at the Federal Ministry of Health, Ethiopia and was Manager; Corporate Performance Management at Uganda Revenue Authority.

He has facilitated Balanced Scorecard training and development at All Africa Leprosy, Tuberculosis and Rehabilitation Training (ALERT) Centre, the Africa Import Export Bank – Cairo and Harare, Uganda Revenue Authority, The Central Bank of Uganda, Uganda Finance Trust, Uganda Parliamentary Commission, Kenya Electricity Generation Company and The National Bank of Commerce Tanzania. Charles is currently working on a project to revamp the performance of 41 State Owned Enterprises in Ghana.

Charles holds a Masters Degree in Management Sciences and is a development studies profession with a wide range of experience in financial management, activity based costing and budgeting, and organizational culture management. He is an Alumnus of Makerere University – Kampala, Uganda Management Institute, Public Administration International (UK), and Maastricht School of Management (The Netherlands) and is Balanced Scorecard Master Professional certified.

Alan Power

Alan Power

Alan Power is a consultant/trainer and a Strategy Management Group Associate who operates globally providing support for organizations in the areas of business excellence, operational excellence, service excellence, and leadership.

Prior to becoming a freelance, in 2002, Alan held several senior positions in learning & development in the U.K.’s finance sector. It was during this time he developed a passion for Quality Management (Lean and Six Sigma) that directly led to him being invited to deploy Quality Management strategies to establish and manage a new mortgage company in 1989. While he was a general manager of this company, he encountered and adopted the Balanced Scorecard, making him one of the U.K.’s very early adopters to use this tool in 1992. The success of his company was recognized when it was presented with the national quality award for business excellence in 1996.

Following a merger of his employer with another major U.K. bank, Alan was appointed to a head office role to develop and direct the new banking group’s quality policy and strategy. As part of this role, he led a team of internal consultants charged with embedding the Balanced Scorecard as the strategy management tool in the bank’s business units. To facilitate this, Alan developed his own strategy management system incorporating quality management strategies with the Balanced Scorecard.

Alan has been a visiting lecturer at the University of Warwick and the University of Leicester, and a speaker at many international conferences. He has delivered dozens of courses as an associate of Informa Middle East as well as for clients in the Far East, West Africa, and the Caribbean. He has also acted as a consultant for several organizations in the U.K. and the Middle East.

Alan has a post graduate diploma in Quality Management, is a Member of the Institute of Operations Management, a Fellow of the Chartered Management Institute, an Assessor for the European Foundation for Quality Management excellence awards and an accredited Leadership trainer with the John Adair Associates and his courses have several endorsements from prestigious organizations, e.g. the George Washington University, Dubai.

Kayode Sufianu

Kayode Sufianu

Kayode is the Managing Director and CEO of Balanced Scorecard West Africa, a global partner of Strategy Management Group (SMG) and a SMG Senior Associate.

He was Managing Director of Access Bank Plc. and Societe Bancaire Nigeria Ltd until April 2004. He also worked with the Central Bank of Nigeria and the then Nal Merchant Bank Plc. He is an expert in structured credit transactions and has led several corporate restructuring exercises and capacity building engagements. He was consultant to the UK Department for International Development (DFID) and the World Bank on Nigerian financial sector review studies and the study of financial integration in Africa.

Kayode holds a Balanced Scorecard Master Professional (BSMP) certification and is a M.Sc. Economics graduate of the University of Lagos, a Fellow (FCIB) and Financial Studies Diploma (DipFS) holder, of the Chartered Institute of Bankers, England, an alumnus of the Lagos Business School Advanced Management Programme and a certified business counselor.

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