by Candice Ramer | Jan 30, 2017
Nichelle Granderson, is a Strategy Management Group Senior Associate and Chief Strategy Officer and Founder of StrategyPlus Consulting (S+). She is a HR Expert | Strategist leading the design of strategic business solutions, business development, client interventions as well as client management and engagement for a wide spectrum of clients across the region.
She is a certified by Balanced Scorecard Institute and The George Washington University College of Professional Studies as a Balanced Scorecard Strategic Planning Professional™ (BSP) and Key Performance indicators Associate™ (KPIA) and Objectives and Key Results Professional™(OKRP). In addition, she is the holder of a Master’s Degree in Human Resources as well as a Bachelor of Arts degree in Business Administration with a number of HR Professional Certifications: Saville™ Wave Psychometric User, Organization Design, Train the Trainer, Competency Development, Industrial Relations.
Nichelle has led Strategic Planning Exercises and have been part of Executive Teams charged with the crafting and execution of a number of Corporate and Functional Plans utilizing the BSC methodology and tools, both in the Private and Public Sector. Her experience spans close to (20) years at the Senior and Executive Management level supporting Group/ Country CEOs and Boards, tasked with leading medium to large professional teams both in the Private and Public sector within various industries such as: Telecommunications, Retail, Technology, Manufacturing & Distribution, Education, Regional Community and National Development.
In her most recent roles, she was engaged as as a Senior Business Advisor/ Consultant at the Arthur Lok Jack, UWI; the HR Director for the Eastern Caribbean at Digicel Caribbean Ltd. and the Secretary General’s Office, CARICOM Secretariat as a HR/ Change Consultant. In past she has also lectured the HR Certificate Programme at UWI SOC and was Technical Programme Manager for YTEPPs Entrepreneurship Programme responsible for the oversight of the Programme and its various facilitators.
Nichelle has functioned both at an operational and strategic level in specialist areas such as: Strategic Planning, Organization Design, Change Management, Business Process Reengineering, Governance, Recruitment & Selection, Compensation & Benefits, Strategic Performance Management, Training & Development, Industrial Relations, Employee Relations, HR Information Systems. In addition, she is quite proficient in Organization Effectiveness/ Analysis, HR Auditing, Readiness Assessments, Business Solution Model Conceptualization and Policy |Tool design.
by Balanced Scorecard Institute | Jan 30, 2017
Rami is a Partner at VANGUARDS Consulting with 13+ years Strategy and Management Consulting experience for prestigious organizations such as Ernst & Young and PricewaterhouseCoopers.
Throughout his career, he supported multinationals improve organizational results by translating their strategy into operations from strategy formulation to business process re-engineering and implementation.
Rami’s strategy formulation and execution expertise includes the Balanced Scorecard framework, organizational design, business process management, workflow & manpower optimization, as well as policies and procedures development in the areas of Human Resources, Finance, and Operations.
Rami regularly facilitates strategy formulation, strategy management, business process re/design and Finance related workshops to a variety of clients across different industries such as banks, financial institutions, petrochemicals companies & government entities. As such, he recently trained over 2,000 Saudi Government Officials on Strategy, Balanced scorecard and Performance Management in-line with Kingdom of Saudi Arabia Vision 2030.
He also acts as a professional advisor to a number of General Managers, Executives and Government Officials within his areas of expertise.
Rami is a Balanced Scorecard Master Practitioner (BSMP), a Key Performance Indicators Professional (KPIP) and a Certified Business Process Associate (CBPA). He holds a BS. in Banking and Finance. He is also a member of the Association of Business Process Management Professionals (ABPMP).
by Balanced Scorecard Institute | Jan 30, 2017
Amin is a passionate Master Trainer, Senior Consultant, and Business Coach. He conducted over 270 public and in-house customized training sessions including classroom and online delivery across the MENA region covering a wide range of industry sectors. With 35+ years of experience holding senior leadership positions in International Organizations including (United Arab Shipping Company, Lloyds Register, Orange Jordan Telecommunication), Amin has been also coaching and acting as an advisor who delivers practical tactics for organizational improvements for Executives and Leaders.
He has been a noteworthy leader in the fields of Strategy Management (through Balanced Scorecards framework), Transformation Programs, Customer Experience and Customer relationships Management (through the deployment of COPC International Standard in Customer Service Operations), Quality and Business Processes Management and Improvement (through Six Sigma, Sigma lean, Kaizen), Change Management, Project Management with an outstanding history of managing projects from initial conception, through development, to implementation.
Throughout the years, Amin has earned many certifications accredited by esteemed organizations. He is a Balanced Scorecard Master Professional (BSMP), Certified Master Trainer (Atd), Certified Innovation Strategist (CInS) , Certified KPI Professional (KPIP) , Quality and Business Processes Lead Auditor ( Lloyds Register & IRCA), Six Sigma Black Belt Project Manager ( Orange Group ), Customer Experience COPC Implementation leader, Certified Senior Examiner for King Abdullah II Excellence Program (EFQM), in addition to being a certificated surveyor and industrial inspector.
Vast number of Private and Public organizations used Amin’s training, Consulting and Coaching services including: The Council of Urban Planning and Municipalities- UAE Abu Dhabi, Abu Dhabi Government, Mohammad Bin Rashid establishment for Small and Medium Enterprise- UAE Dubai, Saudi Arabia Government, STC – Saudi Arabia, Riyadh Bank, Saudi Rail, Tahhakum -Saudi Arabia, Jeddah Ports, Dubai Water Company, SOHAR Bank -Oman, SAAB Bank – Saudi Arabia, Asia Cell- Iraq, Orange Jordan, Wataniya Palestine. Amin’s knowledge, support, and personality makes his methods very rewarding.
by Balanced Scorecard Institute | Jan 30, 2017
Bob is a Balanced Scorecard Institute Senior Associate, a certified Balanced Scorecard Master Professional and Managing Director of a management consulting organization based in Australia. With a PhD in science and experience as a researcher, he brings a strong scientific and evidence-based approach to his work, ensuring that best practice approaches are adopted, while at the same time always looking for new and creative ways of improving processes and outcomes. His main areas of expertise are strategy development and effective implementation, evaluation of major programs and systems, and performance measurement and management. He is passionate about capacity building and supporting organizations to be high performing and delivering sustainable outcomes that exceed their expectations.
Bob has worked in private, public and not-for-profit sectors in a diverse range of areas including manufacturing, tertiary education, health and overseas development. Prior to establishing his own consultancy business in 2009, Bob was Director of Performance with a large regional public health service in Australia where, among other things, he initiated and then oversaw the implementation and cascading of the Balanced Scorecard over an eight-year period. With 15,000 staff, over 40 hospitals and community centers, this was one of the largest implementations in the health sector internationally. Feedback from an evaluation conducted 10 years after commencement was extremely positive with the following comments indicative of those from senior management, ‘The Balanced Scorecard is part of our organizational DNA and what sets us apart as an excellent performing organization’ and ‘I don’t know of a better tool to get an organization focused and staff seeing how they can contribute to success’. Bob continues to play an important role in strategy development and evaluation in the health sector.
Bob has facilitated over 150 Balanced Scorecard and strategy workshops in a variety of settings in Australia, Asia and the Pacific and has led a number of independent reviews or evaluations of organizational programs and systems. He is trained in cross-cultural communication, can speak Indonesian and has lived and worked in South East Asia.
by Balanced Scorecard Institute | Jan 30, 2017
Charles is a Senior Associate who has over 17 years experience working at management level on strategy development and management in the transformation of public sector institutions. He previously worked for the BSI as embedded Consultant at the Federal Ministry of Health, Ethiopia and was Manager; Corporate Performance Management at Uganda Revenue Authority.
He has facilitated Balanced Scorecard training and development at All Africa Leprosy, Tuberculosis and Rehabilitation Training (ALERT) Centre, the Africa Import Export Bank – Cairo and Harare, Uganda Revenue Authority, The Central Bank of Uganda, Uganda Finance Trust, Uganda Parliamentary Commission, Kenya Electricity Generation Company and The National Bank of Commerce Tanzania. Charles is currently working on a project to revamp the performance of 41 State Owned Enterprises in Ghana.
Charles holds a Masters Degree in Management Sciences and is a development studies profession with a wide range of experience in financial management, activity based costing and budgeting, and organizational culture management. He is an Alumnus of Makerere University – Kampala, Uganda Management Institute, Public Administration International (UK), and Maastricht School of Management (The Netherlands) and is Balanced Scorecard Master Professional certified.
