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Ungku Harun Al’Rashid Ahmad, CHRD, BSP, CPC

Ungku Harun Al’Rashid Ahmad, CHRD, BSP, CPC

Ungku Harun Al’Rashid Ahmad is a Human Resources and Management professional with 35 years’ experience. He has worked in multinational companies such as Citibank, Cabot Corporation, RJ Reynolds Tobacco, Sandvik and BHP from the US, Sweden, and Australia. He was in senior roles at the country, regional and global level. He has managed Human Resources for the South East Asia region when working for RJ Reynolds Tobacco and, Asia Pacific region when working in the Cabot Corporation. At the global level he managed Human Resources for Sandvik AB while based out of Sweden, Denmark and Singapore.

A Malaysian citizen, he has also worked in government linked companies such as Khazanah Nasional Berhad (the sovereign wealth fund of Malaysia), Golden Hope Plantations, Multimedia Development Corporation and the Johor Corporation. In these organizations he introduced leading edge Human Resources practices while approaching Human Resources Management from a strategic perspective. In Golden Hope Plantations he managed oil palm, rubber, cocoa and coconut cultivation at the upstream level while handling palm oil refining and rubber processing at the downstream level.

He has deep experience in strategic human resource management, in particular performance management, talent management, reward management and organization transformation. He is a certified Balanced Scorecard Professional. He introduced and managed the development of the Balanced Scorecard in the Johor Corporation and Multimedia Development Corporation. He developed and implemented the Group Human Resource Scorecard when in Johor Corporation. Ultimately, he led the business plan development process using the Balanced Scorecard methodology in the Johor Corporation Group. He was personally involved in and advised managements of the key subsidiary companies in the Johor Corporation Group in the development and implementation of their Balanced Scorecard. He has also used the Balanced Scorecard as a performance management tool for the organization and its employees in most of the companies he worked in.

A strategic thinker, he has sat on the boards of several companies within the Johor Corporation and Multimedia Development Corporation groups of companies. He was the Chief Executive Officer of a subsidiary company of the Multimedia Development Corporation.

Ungku is a Certified Human Resource Director (CHRD), a Certified Balanced Scorecard Professional and a Certified Professional Coach. Ungku has undergraduate and graduate degrees from Indiana University, USA and RMIT University, Australia. He is a doctoral candidate for the Doctor in Business Administration degree with PPA-IPE, France. He was awarded an excellence award in Cabot Corporation and 2 excellence awards by the Malaysian Institute of Human Resource Management.

Eddy Abou Chakra

Eddy Abou Chakra

Eddy is the Managing Partner at VANGUARDS Consulting with 25+ years of experience in supporting clients solve critical challenges around strategy formulation, organizational design, performance management and information systems in several industries such as banking, FMCG, real estate, hospitality, F&B, healthcare, aviation, government and oil & gas.

His professional background includes various key positions in international firms (including Horwath and BDO International), as well as ADDIMA Consulting, a strategy and management consulting firm.

Eddy’s hands-on expertise lies in formulating strategies, analyzing, auditing and redesigning business processes and leading comprehensive business transformation projects aimed at improving organizational performance, operational efficiency and processes effectiveness.

Eddy is a regular keynote speaker in major strategy and performance management forums in the GCC region. On behalf of the Balanced Scorecard Institute, he recently trained and certified over 2000 government employees from across all government entities in the Kingdom of Saudi Arabia. He also acts as professional advisor for a number of General Managers, Executives and Government Officials within his areas of expertise.

As a Balanced Scorecard Master Practitioner (BSMP), a Certified Information Systems Auditor (CISA), a Key Performance Indicators Professional (KPIP) who holds a Certification in E-Commerce (CEC) and a Performance Measurement Blueprint Methodology (PuMP), Eddy is well equipped to head major turnaround projects in the public and private sectors.

Alan V. Fell

Alan V. Fell

Alan is a Strategy Management Group Senior Associate and a UK-based management consultant and trainer who has focused his last 22 years’ experience on the Balanced Scorecard and its practical application as the key enabling tool to achieve effective strategy execution.

After an executive-level career with a major London-based bank, Alan began a second career as an independent consultant / trainer in 1996, having already achieved 3 years’ experience of leading an early BSC program within his former bank. As Alan describes it – “when we started our BSC in 1993 there were no consultants, trainers, text-books nor conferences on the subject. We just had the initial Harvard papers and a lot of initiative and enthusiasm – and hard work. It’s a great way to learn.”

As a trainer, focusing mainly on the Balanced Scorecard and Strategy Execution matters, Alan has conducted well over 300 events across the world, but with a special focus on the Middle East and South East Asia. Alan’s Scorecard assignments have covered a wide range of industry sectors, within family, private and public ownership.

In addition to the conventional development of scorecards, Alan has 3 special areas of interest on the subject:

  • Ensuring that organizations make the best use of the Scorecard concept and tool: too many organisations struggle with this aspect of their strategy management
  • The “HR Scorecard” which focuses on the development of the Learning & Growth / Organisational Capacity perspective (always the most challenging part of the Scorecard) and the Tier 2 development of the HR function Scorecard
  • Applying the Balanced Scorecard concept to SMEs: an exercise in pragmatic adaptation

Alan brings a practical and disciplined approach to his consulting and training assignments with the ultimate focus on helping organisations to improve real-world sustained business performance rather than simply aligning with text-book theory.

Dwaine Forbes

Dwaine Forbes

Dwaine Forbes is a Strategy Management Group Senior Associate and the Co-Founder and CEO of Return on Investment Consulting (ROIC) Limited. He has extensive strategic planning experience spanning over a decade, where he has worked with many non-governmental organizations (NGOs), public and private sector organizations. These engagements included facilitating financial and budgeting planning, strategic and operational planning, training, and other planning related initiatives.

In his consulting roles, Dwaine has served clients such as the Jamaica Stock Exchange, Dairy Development Board, Tetra Tech DPK, FHI 360, Digicel Foundation, UNICEF, and the British Council. His extensive professional experience working in the public sector included working for the Office of the Cabinet, Child Development Agency, Real Estate Board, Jamaica Bauxite Mining Limited and the Ministry of Education. Dwaine also has experience in hospitality and financial industry and received awards for performance in sales.

Dwaine has a Master’s degree in Government from the University of the West Indies, Mona, Postgraduate Diploma in Financial Services Management from the Jamaica Stock Exchange E-Campus, and a Bachelor’s Degree from the International University of the Caribbean. He is also a Balanced Scorecard Professional (BSP).  Dwaine is also passionate about community service and was recognized in 2018 by the Linstead Development Committee, for his contribution to the development of Linstead community.

Pascale Fressoz

Pascale Fressoz

Pascale Fressoz, is a Strategy Management Group Associate that has more than 20 years of business experience within an international and multicultural environment, including in North Africa, Africa and Middle East. She worked in England in the IT industry for six years, developing sales activities, then moved into the pharmaceutical industry for sales/marketing and clinical trial management activities (project management). She also worked in the tourism industry as a deputy director before creating her consulting firm. Pascale created a strategy and sustainable development consulting firm, Millenium Entreprises, in Haute-Savoie – France, to help private and public sector organizations in the evaluation, definition and implementation of strategies based on the Balanced Scorecard Institute’s Nine Steps to Success™ methodology.

Pascale worked for business companies, cities, business schools and also UN agencies (France, England, Switzerland, Egypt, Gabon, Gambia, Tunisia, Oman, etc).

With a strong focus on social issues, she created an NGO in 2006 in Geneva, the International Alliance for the Millenium Development Goals (aiodm2015.org), and co-founded the Coalition of NGO for the MDG’s, in 2010. The NGO created sites and focal points in more than 10 countries (Tunisia, Ivory Coast, Senegal, India, etc) . She organised a number of high level conferences on fight against poverty and sustainable development, especially at the UN Palais in Geneva. She is part of different networks and is elected in Thônes and CCVT council (Haute-Savoie).

Pascale has been rewarded by the Ivory Coast government with the “Legion of Honour”. She has also been nominated as Honorous Citizen of the Village of Eri Makouguié, in Africa Ivory Coast, where she implemented an innovative program “AIODM Millenium Villages”

Pascale is the co-author of a chapter of Effective Strategy Execution book of Bernd Heesen and the French Review of Management.

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