by Candice Ramer | May 16, 2017
Robert McDonald is an accomplished and business-driven leader with an impressive track record spanning two decades. His career has been characterized by his exceptional ability to manage, develop, and lead business operations both nationally and internationally, consistently achieving key performance indicators such as revenue, profitability, market share, customer satisfaction, and retention goals.
His expertise extends across various domains, including strategic planning and execution, sales and marketing management, organizational restructuring, change management, process improvement, P&L management, and problem-solving. Robert’s educational background is equally diverse, encompassing qualifications such as being a Balanced Scorecard Strategic Planning Professional, holding an MBA, having expertise in Project Management, Lean Management & Six Sigma, Total Quality Management, and possessing a BSc degree.
Throughout his professional journey, Robert has held pivotal roles such as Worldwide Business Operations leadership for a $1.5 billion Line of Business, Country Managing Director overseeing a $12 million operation, Managing Director for a $14 million global business operation, and Chief Chemist for Caribbean Subsidiaries in a multinational corporation.
Beyond his corporate accomplishments, Robert is deeply involved in his community and has contributed in various leadership capacities, serving as President of the Jamaica Exporters Association, Vice President of the Harbor Restoration Foundation, President of Jamaica Save the Children Fund, and being an active member of Refugee Hope Partners.
by Balanced Scorecard Institute | May 16, 2017
Dr. Gardner Shaw is a Strategy Management Group Senior Associate. Dr. Shaw is a management consultant and executive trainer who focuses on helping organizations achieve better results. He has over 20 years of experience in management, applied statistics, organizational behavior, training and facilitation, and policy implementation. Much of Dr. Shaw’s work has been with the senior leadership of organizations, in strategic planning, performance measurement, and system/process analysis. He has designed and delivered courses in performance measurement, process analysis and process management for managers and internal consultants, and is a frequent speaker at conferences on performance management.
He worked (in conjunction with Howard Rohm) to develop a Balanced Scorecard Strategic Management System for the Joint Interagency Task Force – East, and to provide training in performance measurement of IT professionals in GSA. He has also worked with the several agencies in the Department of Labor in improving the linkage of their performance measures to their mission, and identifying more outcome-oriented measures, as well as assisting in specific performance and process improvement initiatives. Dr. Shaw worked with senior managers of the FDIC in developing results-oriented performance measures of agency performance, as part of Strategic Planning process. He worked with Division managers within FDIC in developing Annual Performance Plans.
In addition, he has provided strategic planning support to such organizations as the Defense Intelligence Agency, the Joint Staff, and the National Institute for Occupational Safety and Health. He has provided support in performance measurement and process improvement to Federal agencies that include the Internal Revenue Service, the Joint Staff, and the Defense Security Service. Dr. Shaw has served as a senior consultant with Process Management International (PMI), providing consulting, facilitation, and training expertise to a variety of government sector clients. Prior to working with PMI, Dr. Shaw provided consultation and training support to the U.S. Environmental Protection Agency and the Department of Energy’s civilian radioactive waste management program.
Dr. Shaw was a member of the faculty of SUNY Buffalo, where he did research and writing in organizational behavior and inter-organizational relations, and taught in the areas of public management, applied statistics, public policy analysis, and economic and risk assessment. He has also served as director of research for a private, non-for-profit business association, as a high school principal, and as a secondary school teacher.
by Candice Ramer | May 16, 2017
Edna Sokoll-Arévalo is a Senior Associate with the Balanced Scorecard Institute and the Strategy Management Group, Inc. She is also a seasoned coach in leadership, organizational culture, and high-performing teams, passionately guides individuals and organizations toward excellence. Edna is a Biochemical engineer from Instituto Tecnologico de Monterrey (ITESM), a SACSCOC accredited university in Monterrey, Mexico, and a doctoral candidate at Concordia University Texas. Edna fosters a deep appreciation for multiculturalism, based on her background as a bicultural and bilingual leader.
Edna has a proven record of accomplishment in non-profit, education, and business leadership, Edna is not just a consultant but an enthusiastic workshop facilitator. She is committed to creating impactful experiences, as she helps leaders and teams thrive.
Professional Highlights
Leader of organizations in both non-profit, academic, and business realms.
- 3 start-up companies, including Sokoll Resources
- 3 years in public education and principal certified in Texas
- 10 years in private k-12 education
- 5 years leading teams in manufacturing and retail industries
A dynamic engineer with an unwavering passion for learning, innovation, and excellence
- 3 years leading in engineering spaces
- Research and development work experience
- Sales related to research and development innovations
Founder and Chair of the Board of a Non-Profit organization
- 8 ½ years leading diverse teams and organizational operations
- Defining the roles of board members and constituents
- Setting and implementing policies for the organization
- Approving annual operating budgets
Global Facilitator & Connector
- Hosted delegates, scholars, and graduate students from 18+ countries, including Central African Republic, China, Nepal, Taiwan, Iraq, Czech Republic, Tunisia, Spain, Egypt, Turkey, India, and Mexico
- Lived in Mexico, Italy, Turkey, and Spain
- Bilingual – English and Spanish (native)
Certifications
- Organizational Culture with The BluePrint Toolset
Key Skills
- Leadership Development
- Team Performance Enhancement
- Cross-Cultural Collaboration
- Innovation & Continuous Learning
by Candice Ramer | May 16, 2017
Dr. Shane Sokoll is a creative, practical leader and Balanced Scorecard Institute Associate Consultant with over 25 years of experience in developing individuals, teams, and organizations to maximize their performance potential. He’s often been described as “Someone who is passionate, innovative, and makes things happen.” His areas of expertise and passion are: 1) Strategic Planning, 2) Organizational Culture Development, 3) Team Development, and 4) Leadership Development. Shane is an experienced presenter and meeting facilitator. He has a unique ability to thrive in multi-cultural and international work environments. An avid life-long learner, Shane’s curiosity and drive for discovery have opened the door for him to serve in positions such as senior executive, business professor, trainer, Spanish and English interpreter, operations director, internal and external consultant. Shane served as a Senior VP of Strategy, Culture, and Organizational Development for 7 years at Concordia University Texas.
In the last year, Shane facilitated team development, goal setting, and strategic planning across 40 departments within various industries. Shane uses methodologies that empower leaders, teams, and organizations to create a vision for the future, clearly defined goals, success measures, initiatives, and execution mechanisms that result in visible success. Those with whom Shane has worked have consistently attested to the effectiveness of his approach and the impact of his methodologies on their organizations. Shane has recently consulted for and partnered with leaders from organizations such as an electronic vehicle manufacturer, a non-profit job seekers network, a door-manufacturer, a state-university, a private liberal-arts university, and a health-care government agency.
Shane has a PhD in Organizational Leadership and a Master’s in Business Administration (MBA). Between 2010-2016, while serving as Director of the HR Degree Program at Concordia University Texas, he held the Senior Professional in Human Resources (SPHR) credential with the Human Resource Certification Institute. Shane currently holds certifications as a Birkman Certified Professional, a Balanced Scorecard Professional, a Human Synergistics’ Organizational Culture/Effectiveness Inventory Facilitator and Management/Leadership Impact Inventory Facilitator. Together with his wife Edna Sokoll-Arevalo and twin teenagers, Shane resides in Austin, Texas where they volunteer with non-profit organizations related with community development, athletics, faith, service to refugees, and hosting international scholars and delegates from around the world.
